Obsessed with System Administration
Hello World! My name is Justin Collins and I love system administration!! If you want some proof, please take a look at my projects!
Aspiring System Administrator
What I’m working on
Home Virtualization Lab
Built Home Networking Lab using Dell Enterprise and Business Class Hardware to simulate an enterprise network, with vulnerable machines, virtualized servers, and self-hosted services. Deployed a Dell T7600 using Proxmox 7.4 as Lvl 1 Hypervisor. currently running multiple VMs including; Ubuntu 22.04 Server and 22.04 Desktop, Windows 10 VM with...
Projects
Experience
IT Technician
The Riverwoods Group, IT TechnicianExeter, NH | July, 2021 - January, 1970
- Manage the installation, design, and network infrastructure of 1000+ computers
- Deliver desktop support and technical training on software, hardware, and network troubleshooting to 700+ end users
- Coordinate all aspects of helpdesk and ticketing system, including network installation, maintenance, and support
- Deliver PC support via phone, email, RDP, and site visits to 50+ customers daily
- Utilize effective preventive and predictive maintenance techniques for computer repair and maintenance
- Successfully maintained up to thirty open requests simultaneously, resolving issue in a timely and effective manner.
IT Support Specialist
New Hampshire Mutual Bancorp, IT Support SpecialistLaconia, NH | March, 2019 - March, 2021
- Performed a variety of computer repair and maintenance activities, including onsite repairs, replacements of parts.
- Traveled to on site locations in a 60-mile range, maintaining extended communications with clients to ensure maximum client satisfaction
- Successfully maintained up to twenty open requests simultaneously, resolving issues within 3 hours of arriving on site
- Evaluated system performance of 500+ machines to plan and execute software and hardware upgrades across the enterprise
- Employed effective troubleshooting techniques and process initiatives
Desktop Support Analyst
Robert Half Inc. - Dover School District, Desktop Support AnalystDover, NH, USA | September, 2022 - June, 2023
- Manage the installation, design, and network infrastructure of 1000+ computers Provide PC and Chrome OS support to Dover School Students, Staff and Faculty via phone, RDP, and in-person troubleshooting
- Manage the installation and administration of District software according to established ITS policies and procedures.
- Use approved techniques and methodology to repair and maintain district equipment including but not limited to; Projectors, Smart Interactive Displays, Windows Laptops, Chrome OS Devices, Printers, and Cisco VOIP Phone Systems.
- Manage the maintenance and repair of Papercut print server applications throughout the District on Windows Based machines.
Desktop Support Specialist
SAU 11, Dover School District, Desktop Support SpecialistDover, NH, USA | July, 2023 - January, 1970
- Manage the installation, design, and network infrastructure of 1000+ computers Provide PC and Chrome OS support to Dover School Students, Staff and Faculty via phone, RDP, and in-person troubleshooting
- Manage the installation and administration of District software according to established ITS policies and procedures.
- Use approved techniques and methodology to repair and maintain district equipment including but not limited to; projectors, Smart Interactive Displays, Windows Laptops, Chrome OS Devices, Printers, and Cisco VOIP Phone Systems.
- Manage the maintenance and repair of Papercut print server applications throughout the District on Windows Based machines.